If your Internet connection keeps on dropping, whether it happens on your smartphone or computer, then you have to check both the router and your wireless device. There are many reasons for the Netgear EX7000 dropping connection problem. To know how to resolve the problem, refer to these simple steps.
Your wireless network will reach only up to a certain limit. If you try to access the network on the range limit’s outer edge, then the connection begins to drop. Most probably, the connection stops if you are accessing the network far away from the range limit.
Wi-Fi radio interference
Radio interference from objects like cordless phones, Bluetooth devices, garage door openers, and microwave ovens can interfere with the network signal.
Turn off these interference objects when you access the network.
It is better to move these objects away from the Netgear EX7000 router.
If multiple devices are connected to the same wireless network, then the bandwidth will be limited.
To avoid this Netgear EX7000 dropping connection issue on your device, disconnect the remaining devices from the network.
Shut down your computer.
Unplug the router’s power cable from the power source.
Reconnect the router’s power cable to the power source after 10 seconds.
Turn on the computer.
If you have connected the router to the computer using an Ethernet cable, make sure it is not damaged.
Detach the Ethernet cable from the router and computer.
Re-establish the connection between them.
Check if the Netgear dropping connection problem is resolved. If it persists, update the router’s firmware to the latest version as per the following instructions.
Open your computer’s browser.
Access the router’s web page.
Navigate to Menu -> Settings -> Firmware Update.
Click the Check Online option.
If a new firmware is available, perform the on-screen instructions to download it.
Note: Unzip the downloaded firmware file.
Select the Browse option and choose the downloaded firmware file.
Once you click Upload, the router starts to update the firmware.
Now, the Netgear EX7000 dropping connection problem has been resolved.